We place our customers at the centre of our business, giving our full commitment to helping their businesses thrive with excellent ERP solutions.
We aim to exceed expectations by implementing the best, most relevant solutions for each of our customers, with a service and partnership that can be relied upon.
Add to this our friendly pricing options, our goal is to create satisfied, ongoing customers.
"Since the beginning, we have been extremely committed to the success of the customer….to the projects and to the results….The success of the customer is our success".
Co-founder, Commercial Director, Dynamo Global
To be leaders in the consulting and implementation of Microsoft Dynamics systems by providing an outstanding experience to customers, being true business partners, and delivering solutions that help their organisations be better informed, more resilient, and to grow.
Make every customer our priority and demonstrate that we care about their business as if our own. Customers have high expectations when starting a project; they count on us to help them solve their problems, so they must feel that we are part of their Team and business and driven by the same goals
Provide top quality, excellent solutions and service. Constantly seek ways to improve our offer and service. Provide clear, predictable, timely and documented processes and reports
Be open, clear and honest with customers, team members and suppliers. Share important information, even if not requested
Assume maximum responsibility in fulfilling obligations, even performing tasks that exceed our remit
Be passionate about delivering our solutions and services well, and especially about our Clients’ businesses. Maintain motivation, throughout projects so that objectives are achieved, even at difficult times
Rodolfo and Agustin founded Dynamo in 2008 with the original goal of providing consulting and technology services for supply chain optimisation in Uruguay. They quickly realised that there was no local support for world-class ERP Microsoft Dynamics, and so focused on developing Dynamo into a company delivering outstanding Microsoft ERP solutions and customer experience.
Both with senior management backgrounds on the Client side, they help organisations meet their ambitious and often complex goals by working as a truly collaborative partner - something they see lacking in many other service companies. Under their leadership, the Dynamo mantra is to exceed Client expectations, providing optimised relevant ERP solutions and excellent, personalised service. This approach has driven continuous growth and expansion of Dynamo internationally.
Co-founder, Commercial Director
Rodolfo is passionate about delivering an outstanding customer experience and is responsible for leading Dynamo’s international expansion.
Graduating in Industrial and Mechanical Engineering and MBA, he worked in the textile industry first in Uruguay and later as CEO in both Germany and South Africa, which gave him extensive knowledge of what processes, systems and solutions are required for running a successful manufacturing business.
His experience means he well understands the pressures on senior management and aims to ensure that Dynamo will deliver solutions and service in a way that will best support Clients and their business goals.
Over the last decade, Rodolfo has been extensively consulting pharmaceutical businesses, a key sector of expertise for Dynamo.
Co-founder, Operations Director
Agustín is Dynamo’s master of operational aspects of Microsoft Dynamics business solutions and is responsible for leading the team that delivers the services to customers.
Graduating in Electrical Engineering, Agustin leads the company on implementation process, business and operations consulting, solution architecture and technical requirements, and is committed to providing the very best, relevant solutions for Clients.
His seniority and experience make him a trustworthy reference for Clients and an inspirational leader for Dynamo’s Consulting and Technical experts.
Prior to co-founding Dynamo, Agustin led numerous implementation projects in several companies in sectors including telecommunications, industrial automatization, and SCADA systems, and so has an astute understanding of the customer perspective and user needs.
Always jumping higher for Clients!
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