It is our utmost priority to meet our customers’ requirements and thus offer an array of Dynamics AX and Dynamics 365 F&O support services. Even if the implementation has been done with another partner, we will gladly assist you. We are available to schedule a call and answer any questions you may have about our services.
We provide corrective maintenance to deal with system errors or problems, adaptive maintenance to constantly keep the system updated with Microsoft’s latest releases, preventive maintenance to protect the system’s performance over time, and ongoing system administration.
- How the ERP can help carry forward changes within the structure or processes of the company.
- System information analysis, such as inventories or accounting information.
- System behavior analysis.
- Training activities.
- Regular updates on Dynamics 365 Finance & Operations. New functionalities.
Quick improvements are considered those activities that are done to improve and boost the use of the system. They are not large enough to require a full project set-up methodology. They adapt or modify the existing functionalities in the system, they can involve development of new functionalities or the configuration and set up of functionalities that are not being used.
An example is a migration project from Dynamics AX to Dynamics 365 Finance & Operations.
Other examples could be the incorporation of new modules, the implementation of new legal entities, developments, and complex integrations.
Our specialized team of consultants has come up with tailored training programs for our customers to give them real tools and resources about Microsoft Dynamics AX/365 F&O, either in person or online.
Our specific training courses:
Microsoft Dynamics 365 Finance & Operations induction course.
Aimed at companies using Dynamics AX, that are considering or planning a migration process to Dynamics 365 F&O. It is designed to provide an overview of new characteristics and functionalities available and the differences compared to Dynamics AX in all main areas. It consists of a 4-hour session per week for 5 months. Aimed for IT and functional key users.
Aimed at companies that need specializing in the design of financial reports in Dynamics AX and Dynamics 365 F&O. It consists of 3 modules: Training (four 4-hour sessions for two weeks), Practice (two 4-hour sessions for one week) and Support (support in the construction of reports for four weeks). Aimed for Accounting key users.
In addition to many ad-hoc developments done during implementation projects or as part of support services to implemented companies, our team has developed IP modules like Advanced Imports Management, Advanced Service Management, and Localization in Uruguay.