Economic Advantages of moving to Dynamics 365 Finance and Operations

Executive Summary Of Forrester Research 2022

Much is written of the benefits of Microsoft D365, especially Finance and Operations, often considered the heart of the system.

For a platform that requires a fair amount of investment and time to implement, it is important to understand the potential returns on this investment, economic and otherwise.

As such, in July 2022, Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact ™ (TEI) study to examine the potential return over investment (ROI) enterprises may realise by implementing Dynamics 365 Finance and Operations.

Forrester interviewed four corporate representatives with experience using D365 F&O, who shared their results and benefits after moving from on-premises, heavily customised, ERP solutions. The organisations interviewed shared several common challenges, including the use of legacy solutions with high maintenance costs, significant customisation of solutions, lack of standardised processes, reliance on manual processes, and lack of real-time visibility.

Top Benefits after Migrating to Dynamics 365 F&O

After migrating to Dynamics 365 F&O in the cloud, the organisations reported

  • better management of real-time data
  • opportunities for better decision-making

These in turn enabled the business agility required to innovate and succeed in fast-changing market conditions, as well as process optimisation and cost savings gained from productivity improvements.

Quantified benefits

Three-year, risk-adjusted present value (PV) quantified benefits included:

Finance staff productivity improvements up to 55%

Organisations could standardise financial processes across regions and teams, leverage real-time information for key business decision-making and ultimately improve finance staff productivity. This represented nearly £2 million in productivity savings and avoided hires.

IT staff productivity improvements worth nearly £350

Organisations saved many hours of IT administrator and developer staff hours by providing an easier-to-maintain ERP solution that provided more functionality with fewer customisations to develop.

Legacy cost savings

By migrating to the cloud, organisations saved on expensive infrastructure refreshes, redundant ERP solutions and external support costs. This represented over £3 million of legacy cost savings.

Migrating Dynamics 365 Finance and Operations Benefits
Benefits (Three-Year) Dynamics 365 Finance and Operations

Unquantified benefits.

Other benefits included:

  • Visibility and access to real-time data improve business agility
  • Improved regulatory compliance
  • Quality of life improvements for finance personnel
ROI 122%, Benefits PV $6.22M, NVP $3.41M, Payback 9 months (all prices are in USD)

For the full details of the research, read Forrester’s report here.

Realise the Economic Benefits of Microsoft Dynamics 365 Finance and Operations with Dynamo Global

Dynamo is currently working with several organisations still using the on-premises solution of Dynamics AX, helping them evaluate the economic and business benefits of upgrading to Dynamics 365 Finance and Operations, as well as assess the risks of remaining on a legacy on-premises solution. For some, the move to D354 can seem both expensive and risky especially where heavy customisations are required, and the time required to implement the new system seemingly long.

However, the economic and other benefits ARE demonstrable AND for most, the risks of not moving to the cloud can mean falling behind in the ability to compete effectively. 

Our Offer

Our Dynamics 365 Consultants can offer a Live Demo, help you to set up a free trial, and help you evaluate the benefits of transforming your business with Dynamics 365 Finance and Operations.

Contact us now to discuss how we can support your business.

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