Offering Flexible, Cost-effective Support and Services

END. is a British multi-brand, influential menswear bricks and clicks retailer for contemporary fashion and streetwear, stocking over 400 leading global fashion brands and shipping to over 80 countries. As a retail and e-commerce business, driving efficiencies through a high performing ERP solution is essential for success. 

END contacted Dynamo in 2018 as they needed support for their implementation of Dynamics 365 Finance and Operations. END has an internal team and was self-implementing Dynamics 365 Finance & Operations and they needed to find a flexible partner who would work under their terms and in the way they wanted.

Dynamo’s client-centric approach means they offer a flexible service, supporting Clients as required. For End, this meant providing the technical resources and support on demand, implementing at End’s pace, and being as cost-effective for END as possible: effectively acting as End Team members as and when required. 

As an example, Dynamo is carrying out the implementation of the ERP for managing the physical stores in the UK, designing prototypes, and integrating payment systems with Dynamics among other things. More recently, Dynamo implemented Dynamics 365 Finance & Operations for END in their Netherlands and Italian companies, including for their first retail store in Milan, Italy.

“What Dynamo offers is a service that allows us to implement at our pace. They are able to front the right person when we need to speak to them. They’ve taken the time to understand our business and what we want to achieve. They are really cost-effective to work with because its offshore for us and we do a lot of work via videoconference. I like to look at Dynamo as a sort of extension of my internal project team.

In my 20 years of implementing ERP platforms, this is the first company that I feel comfortable with giving a testimony for.

Matthew Arnott, ERP product lead for END

Should you require a flexible partner to help with your Dynamics implementation, or require ongoing support, contact us.

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